Privacy & Personal Data Policy
Last Revised: September 4, 2026
At AUSINORA™, operated by American EagleOutfitters, Inc., we understand that privacy matters when you shop online.
This Privacy & Personal Data Policy explains the types of information we may collect when you browse our website, place an order, communicate with our support team, or otherwise use our online services. It also describes how that information may be used, protected, and shared.
By accessing or using our website and related services, you acknowledge the data practices described below.
1. Personal Information We May Collect
The information we collect depends on how you interact with AUSINORA™.
Information You Submit to Us
When you make a purchase, create an account, subscribe to communications, or contact customer support, we may receive information such as:
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Your name
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Email address
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Telephone number, when provided
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Shipping address
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Billing address
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Order and purchase details
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Account information
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Messages or inquiries sent to customer service
Payment information may also be required during checkout. Full payment card details are generally handled directly by authorized payment processors rather than stored by us.
Information Collected During Website Use
Certain technical information may be collected automatically when you visit our store, including:
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Internet Protocol (IP) address
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Browser type and version
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Device type
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Operating system
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Approximate location derived from technical information
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Referring pages or websites
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Pages viewed and interactions with our store
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Cookie and similar technology identifiers
This information may help us understand how visitors use the website and identify opportunities to improve performance and security.
2. Why We Use Your Information
Information collected through AUSINORA™ may be used for legitimate business and operational purposes.
Order Fulfillment
We may use your information to:
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Confirm and process purchases
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Verify transaction details
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Prepare orders for shipment
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Provide delivery or tracking updates
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Handle returns, refunds, or other order-related requests
Customer Service
Your information allows us to respond to questions concerning products, payments, orders, deliveries, or other customer-service matters.
Website Improvement
Browsing and interaction data may be analyzed to:
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Improve website functionality
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Understand customer preferences
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Enhance navigation and shopping experiences
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Identify technical problems
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Develop more relevant products, content, or services
Fraud Prevention & Security
Certain information may be used to verify transactions, protect accounts, detect suspicious activity, and reduce unauthorized or fraudulent use of our services.
Marketing Communications
Where permitted and where you have provided the appropriate consent, we may send:
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Promotional offers
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Product announcements
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Store updates
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Special campaigns
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Other marketing communications
You may unsubscribe from promotional emails at any time.
3. How We Protect Personal Data
We take reasonable administrative, technical, and organizational measures designed to protect information collected through our store.
These measures may include:
Secure Connections
Sensitive information transmitted through supported portions of our website may be protected using SSL/TLS encryption.
Restricted Data Access
Access to personal information is limited to authorized personnel and service providers who require it for legitimate operational purposes.
Secure Payment Processing
Payment transactions are processed through authorized third-party payment providers.
Card Information
American EagleOutfitters, Inc. does not generally retain customers' complete credit or debit card numbers after payment processing.
No online system can guarantee absolute security, but we work with service providers and technologies designed to reduce privacy and security risks.
4. When Information May Be Shared
We do not rent or trade personal information for unrelated purposes.
Information may, however, be shared with service providers where necessary to operate our business and deliver your order.
These may include providers that assist with:
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Payment processing
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Order fulfillment
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Shipping and logistics
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Website hosting
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Analytics
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Email communications
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Customer support
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Fraud prevention
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Advertising and marketing
These parties may receive only the information reasonably required to perform their services and may operate according to their own privacy policies and legal obligations.
5. Advertising & Analytics Partners
We may use advertising, analytics, or measurement technologies provided by third-party platforms.
Depending on how our website is configured, these services may include platforms such as:
Meta
This may include Facebook and Instagram advertising, analytics, pixels, or related measurement technologies.
Google
This may include analytics, advertising measurement, conversion tracking, or similar services.
These third parties may use cookies, pixels, device identifiers, or related technologies in accordance with their own privacy practices.
Where applicable, users may manage personalized advertising preferences directly through the relevant platform or through available browser and cookie settings.
6. Cookies & Similar Technologies
Cookies are small data files used by websites to remember certain information about a visitor or device.
AUSINORA™ may use different categories of cookies.
Essential Cookies
These support core website functions such as:
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Shopping carts
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Checkout
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Account access
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Security
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Session management
Disabling essential cookies may prevent certain parts of the website from working correctly.
Analytics & Performance Cookies
These may help us understand:
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Which pages receive the most visits
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How visitors navigate the store
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Whether errors occur
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How website performance can be improved
Advertising Cookies
Where enabled, advertising technologies may help measure campaign performance or provide advertisements that are more relevant to users.
7. Managing Cookie Preferences
Most internet browsers allow you to control or delete cookies through their settings.
Depending on your browser, you may be able to:
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Block all cookies
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Delete previously stored cookies
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Limit third-party cookies
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Receive alerts before cookies are stored
Please remember that restricting certain cookies may affect features such as saved carts, checkout, account access, and other website functions.
8. External Websites
Our store may occasionally include links to websites, payment platforms, social media services, or other resources operated by independent third parties.
Once you leave AUSINORA™, the privacy practices of those third-party websites apply.
American EagleOutfitters, Inc. is not responsible for the privacy policies, security practices, availability, or content of independently operated websites.
We recommend reviewing the applicable privacy notice before providing personal information to another service.
9. California Privacy Information
Residents of California may have privacy rights under applicable state privacy laws.
Depending on the circumstances and applicable legal requirements, these rights may include the ability to request information concerning personal data collected about you, request correction of inaccurate information, or request deletion of certain personal information.
You may contact us to submit a privacy-related request.
We may need to verify your identity before fulfilling certain requests to protect your information from unauthorized access.
10. Browser Privacy Signals
Some browsers and devices provide privacy settings or signals intended to communicate tracking preferences.
Our handling of these signals may depend on the technologies, consent tools, and service providers used by our website.
You may also control cookies and certain tracking technologies through your browser settings and available privacy controls.
11. Children's Information
Our online store is intended for general adult shopping purposes and is not designed to knowingly collect personal information from children under the age of 13.
If we become aware that personal data belonging to a child has been collected improperly, we will take reasonable steps to remove the information.
A parent or legal guardian who believes that a child has provided personal information may contact us at:
12. Data Retention
We may retain personal information for as long as reasonably necessary to:
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Complete transactions
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Maintain order records
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Provide customer service
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Comply with accounting or legal obligations
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Resolve disputes
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Prevent fraud
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Enforce applicable agreements
Different categories of information may be retained for different periods depending on operational and legal requirements.
13. Security Incidents
If a security incident involving personal information occurs, we will evaluate the circumstances and take appropriate action consistent with applicable laws and our operational obligations.
Where legally required, affected individuals and/or appropriate authorities may be notified.
14. Email Preferences
Transactional emails related to purchases may include:
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Order confirmations
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Shipping notifications
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Delivery information
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Customer-service communications
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Refund or return updates
These messages are necessary for servicing your purchase and are different from optional promotional communications.
If you have subscribed to marketing emails, you may unsubscribe using the opt-out link included in promotional messages.
We will process valid unsubscribe requests in accordance with applicable requirements.
15. Your Privacy Choices
Depending on applicable law and the nature of your relationship with us, you may be able to:
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Request access to certain personal information
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Ask us to correct inaccurate information
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Request deletion of eligible information
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Unsubscribe from promotional emails
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Adjust cookie preferences
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Restrict certain browser-based tracking technologies
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Contact us with questions about how your information is handled
Certain information may need to be retained where required for legal, transactional, security, or recordkeeping purposes.
16. Changes to This Policy
We may revise this Privacy & Personal Data Policy as our services, technology, business practices, or legal obligations evolve.
When changes are made, the updated version will be published on this page together with a revised Last Revised date.
We encourage visitors to review this page periodically.
17. Privacy Questions & Contact
If you have questions about this policy, wish to make a privacy-related request, or need assistance concerning your personal information, please contact us.
Brand: AUSINORA™
Company: American EagleOutfitters, Inc.
Privacy & Customer Support: service@ausisna.com
Please include enough information in your message for us to understand and appropriately review your request.
Our Approach to Privacy
At AUSINORA™, protecting customer information is an important part of providing a dependable online shopping experience.
We aim to collect only information reasonably needed to operate our store, fulfill purchases, communicate with customers, improve our services, and maintain a secure shopping environment.