Payment & Security

Available payment options are displayed during checkout.

Payment methods may vary depending on your location, transaction currency, device, order details, and the payment services enabled for the store at the time of purchase.

Please select one of the payment options shown during checkout and follow the applicable payment instructions.

If a particular payment method is not displayed during checkout, it may not currently be available for that transaction.

When an order is submitted, your payment may be subject to authorization, payment verification, identity checks, or fraud-prevention review.

Your bank, card issuer, payment provider, or other financial institution may approve, decline, hold, or request additional verification for a transaction.

These authorization and verification decisions may be controlled by the applicable financial institution or payment provider rather than AUSINORA™.

An order may remain pending or may not proceed to fulfillment until the required payment authorization has been completed successfully.

Checkout on ausinora.com is processed through Shopify together with applicable payment services enabled for the store.

Payment information needed to authorize a transaction is handled through the applicable checkout and payment systems.

AUSINORA™ customer support does not need you to send complete payment-card credentials by ordinary email in order to provide routine order assistance.

Before submitting payment, please review the complete order information shown during checkout.

Your final order total may include:

• The selected AUSINORA™ jewelry products.
• Product quantities.
• Selected finish, color, U.S. ring size, charm option, or other available product variant.
• Applicable shipping charges.
• Valid discounts or promotional adjustments.
• Applicable taxes where required.
• The final total payable for the order.

Please confirm that the products, variants, quantities, shipping information, discounts, and final total are correct before submitting payment.

Your bank, payment provider, card issuer, or other financial institution may apply charges that are separate from the amount collected by AUSINORA™.

Depending on your payment method, location, account, and transaction currency, these may include foreign-exchange charges, international transaction charges, currency-conversion costs, or other financial-institution fees.

Such charges are generally determined and collected by the applicable financial institution or payment provider rather than AUSINORA™.

Where a promotional or discount code is valid for your order, enter the code in the applicable checkout field before completing payment.

Please confirm that the expected discount is reflected in the final order total before submitting the transaction.

Promotional offers may be subject to eligibility requirements, expiration dates, product exclusions, order-value requirements, usage limits, or other conditions presented with the applicable offer.

Unless otherwise stated, promotional offers generally cannot be redeemed for cash.

If a payment is declined, first confirm that the billing information and payment details entered during checkout are accurate.

You may also need to contact the applicable bank, card issuer, or payment provider to determine why authorization was not completed.

A transaction shown as “pending” may sometimes represent an authorization or temporary hold while the payment provider completes processing.

If you believe you were charged more than once for the same order, contact AUSINORA™ customer support with your order number and a description of the issue.

After an order has been submitted, an order confirmation is normally sent to the email address provided during checkout.

Please review the confirmation carefully, including:

• Product name.
• Quantity.
• Finish.
• Color.
• U.S. ring size or other applicable variant.
• Shipping information.
• Order total.

If you do not see the confirmation, please check your spam or junk-mail folder and confirm that the email address entered during checkout was correct.

If you have a payment-related question about an AUSINORA™ order, contact service@ausinora.com .

Where available, include your order number and a clear description of the issue so customer support can identify the relevant transaction.

Please do not include complete payment-card numbers, card security codes, bank passwords, PINs, or similar sensitive credentials in your message.